The Royal Hotel - Durban

267 Anton Lembede Street, Durban, South Africa, 4000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Royal Hotel - Durban

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Exercise gym

 Sports activities

Golf course

 Spa and relaxation

Health club

Reflex massage

Massage

Steam bath

Overview

Located near the beach, this four-star hotel is in short distance of many city landmarks and attractions including Farewell Square and Old Courthouse Museum.

The hotel’s building displays contemporary façade, sleek elegant rooms and interiors decorated in soft pastel shades.

204 rooms come fitted with free Wi-Fi access, coffee making facilities and full bathrooms. All rooms have panoramic city or harbor views.

The hotel’s chief restaurant the Royal Grill offers all-day gourmet dining and the Coffee Shop serves light menus.

Business facilities include up-to-date audio visual technologies. Six conference and banquet spaces can accommodate up to 500 people.

Health club includes modern fitness facility, spa and outdoor pool along with children’s pool.

Full-service spa offers sauna, steam room massages, indulging body and cosmetic treatments.

Number of rooms:   206.

Rooms

The hotel provides non-smoking rooms as well as rooms with facilities for people with disabilities.

Standard rooms feature en-suite bathrooms with separate showers and tubs, air-conditioning and heating.

Suites are inspired with a separate lounge area.

Baby cots are available and children under 2 years may stay free of charge using existing beds.

All children under 12 years may stay at price ZAR210 per person/night for extra bed.

Dining options

The hotel’s chief restaurant the Royal Grill serves exquisite meals in elegant setting for breakfast, lunch and dinner.

The Coffee Shop invites guests for lighter items.

24-hour in-room dining is available upon request.

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Facilities

General

  • Wi-Fi internet
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Wheelchair access

Guest Parking

  • private parking is possible on site (reservation might be needed) at ZAR 75 per day.

Sports & Fitness

  • Golf course
  • Exercise gym

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Health club
  • Spa lounge
  • Steam bath
  • Massage
  • BBQ facilities
  • Sun terrace
  • Library
  • Reflex massage

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Ironing facilities
  • Armchair

Bathroom

  • Room toiletries
  • Hair dryer
  • Bathrobe

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  10 am

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child may stay at the price of 100 % of the room stay per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel The Royal Hotel - Durban Durban location
Show big map »

Hotel Address:

267 Anton Lembede Street, Durban, South Africa, 4000

Get directions
City Center
  • Durban
    200 m
Airports
  • Durban International (DUR)
    28.6km
  • Pietermaritzburg Oribi (PZB)
    65.0km
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  10 am
  • Number of rooms:
    206

Hotel Awards

South AfricanHOTEL AWARDSRecommendedDurbanThe Royal Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in South Africa

Use Badge

Rooms and availability

The hotel provides non-smoking rooms as well as rooms with facilities for people with disabilities.

Standard rooms feature en-suite bathrooms with separate showers and tubs, air-conditioning and heating.

Suites are inspired with a separate lounge area.

Baby cots are available and children under 2 years may stay free of charge using existing beds.

All children under 12 years may stay at price ZAR210 per person/night for extra bed.

The Royal Hotel Deluxe Spacious RoomThe Royal Hotel Deluxe Spacious RoomThe Royal Hotel Deluxe Spacious Room
Deluxe Spacious Room
Size: 25m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

More spacious, elegant room decorated with warm colours and featuring a safe, a seating area, a minibar and tea/coffee making facilities. Please note that these rooms are located on the floors 11-19.

Room facilities
    The Royal Hotel Standard Double RoomThe Royal Hotel Standard Double Room Hotel informationThe Royal Hotel Standard Double Room Hotel information
    Standard Double Room
    Bed type: Double or Twin beds
    Size: 30m2
    Check Prices
    • Air conditioning
    — Less information+ More information

    This basic twin/double room features air conditioning and a TV. Please note that these rooms are located on the floors 4-10.

    Room facilities
      The Royal Hotel Deluxe Double RoomThe Royal Hotel Deluxe Double RoomThe Royal Hotel Deluxe Double Room
      Deluxe Double Room
      Bed type: Double or Twin beds or Double Bed
      Size: 25m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Deluxe Double or Twin Room - Room Only - Non-Refundable

      Room facilities
        The Royal Hotel Executive Two-Room SuiteThe Royal Hotel Executive Two-Room SuiteThe Royal Hotel Executive Two-Room Suite
        Executive Two-Room Suite
        Bed type: Double or Twin beds
        Size: 25m2
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Includes a spacious seating area with a coffee table, sofa and 2 armchairs. Please note that these rooms are located on the floors 11-19.

        Room facilities
          The Royal Hotel Executive SuiteThe Royal Hotel Executive SuiteThe Royal Hotel Executive Suite
          Executive Suite
          Bed type: Double Bed
          Size: 25m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Executive Suite - Breakfast Included.

          Room facilities

            How to reach hotel

            hotel The Royal Hotel - Durban Durban location
            Show big map »

            Hotel Address:

            267 Anton Lembede Street, Durban, South Africa, 4000

            Get directions
            City Center
            • Durban
              200 m
            Airports
            • Durban International (DUR)
              28.6km
            • Pietermaritzburg Oribi (PZB)
              65.0km
            Hotel information
            • Check-In:
              from  2 pm
            • Check-Out:
              until  10 am
            • Number of rooms:
              206

            Hotel Awards

            South AfricanHOTEL AWARDSRecommendedDurbanThe Royal Hotel

            According to guest reviews, the hotel has been rated as
            Best Design Hotels in South Africa

            Use Badge

            The Royal Hotel Location

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            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

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            What's nearby

            Tourist attractions

            Popular areas

            • City Center - 100 m
            • Marine Parade - 1.3km

            Places of interest

            • Mini Town Snell Parade - 1.8km
            • Beach Hurst - 1.9km
            • Entembeni Hospital - 3.6km
            • Durban Campus - 3.8km

            Convention centers

            • ICC Durban - 700 m

            Stadiums

            • Kingsmead Cricket Stadium - 1.0km
            • Moses Mabhida Stadium - 3.1km
            • Kings Park Athletics Stadium - 3.4km
            • Absa Stadium - 3.8km

            Parks

            • Wavehouse Gateway - 1.1km

            Local Attractions

            • Gateway Theater of Shopping - 15.4km
              No. 1 Palm Boulevard Umhlanga Ridge New Town Centre, Umhlanga Rocks

              Getting there.

              Durban International Airport is in 14.2km.

              • From King Shaka International Airport: Drive east on Mdloti St/D144. Take the ramp onto Outer Ring Rd/N2 – Partial toll road. Take the N3 exit toward Durban. Keep left at the intersection to continue toward Western Freeway/N3 and merge onto Western Freeway/N3. Keep right at the intersection and continue onto Dr A.B.Xuma St/Commercial Rd. Take right turn at Dorothy Nyembe St/Gardiner St. Turn left at the 2nd crossroad onto Dr Pixley Kaseme St/West St. Take the first right turn onto Samora Machel Street/Aliwal St. Take the first right turn onto Anton Lembede St/Smith St. The hotel will be on the left side.

              Hotel information
              • Check-In:
                from  2 pm
              • Check-Out:
                until  10 am
              • Number of rooms:
                206

              Hotel Awards

              South AfricanHOTEL AWARDSRecommendedDurbanThe Royal Hotel

              According to guest reviews, the hotel has been rated as
              Best Design Hotels in South Africa

              Use Badge

              Hotels nearby
              Tudor Hotel Durban
              3 stars
              0.4km
              Cities nearby
              • Ballito hotels - 40km
              • Umhlanga hotels - 16km
              • Umhlali hotels - 46km
              • Pietermaritzburg hotels - 68km
              • Mtunzini hotels - 123km
              • Pennington hotels - 68km
              • Zinkwazi Beach hotels - 75km
              • Newcastle hotels - 127km
              • Umdloti hotels - 23km
              • Kwazulu Natal hotels - 38km

              The Royal Hotel Reviews

              Guest reviews are submitted by our customers after their stay at The Royal Hotel

              Average guest rating

              5.6out of 10
              Good enough
              Based on 25 reviews

              Rating by category:

              Location
              6.5
              Rooms
              4.7
              Service
              5.6
              Value
              4.8

              Individual guest reviews

              • Couple
                6.2

                The breakfast was good and the room that it was served in was amazing.

                Although I had a non smoking room, the linen smelled of cigarette smoke. The furniture is scratched and worn down.

              • Single
                4.2

                There was virtually no water pressure in the bathroomroom and no hot water which was not remidied despite reporting this matter to management. They also double booked my room and checked someone else into the room on the second day of my stay to his and my embarasment and inconvenience. Not a good experience!!

              • Couple
                6.6

                Excellent Location, Very clean well maintained rooms.

                Hotel food was very bland and tasteless for the price paid, staff was under trained and slow to respond to simple requests. Service needs to be improved to justify the price charged for the room.

              • Single
                5.8

                The ambience of the hotel is excellent. The dining facilites are also very good. The more public areas such as the reception area, lounges and the restaurants were very clean.

                The reception I received when checking-in left a lot to be desired. The receiptionist was very indifferent and I did not even offer assistance with my luggage, and neither was I shown to my room nor pointed to the lift that would take me to my floor.

              • Older travelers
                6.6

                Proximity to the marina. The suite was quite acceptable. Breakfast good.

                No room service after 10am - according to reception. The room phones only worked intermittently. Reception was sloppy & unhelpful in organising transport. Reception didnt even know how long I had booked the room and 3 times blocked the door key!

              • Older travelers
                5.0

                Breakfast was very good, the location in the center of the city is good, you can walk to the beach (± 1 km).

                the staff at the reception was not interrested in the customer

              • Couple
                9.2

                The cleaness of the hotel, the proffesional staff and the luxury of the hotel

                The fact the pool deck was not up to standard, while it was so windy by the beach I would have liked to relax by the pool.

              • Couple
                5.4

                The staff were not friendly. I have been to 3 star hotels that were far more superior to what the Royal Hotel offered. The hotel used to be a hotel for royalty as the British Royal hotel used to stay there. There was no hot water in my room. When I left I vowed I would not return there.

              • Couple
                6.6

                Beautiful hotel with decades of history. Beautiful bay view.

                Beautiful hotel with decades of history but terrible staff!! Incompetent!! Only one or two helpful people. Breakfast was awful. Still waiting for my coffee. Staff not very informed. Did not even know where the British Airways office was - also did not make an effort to find out. Beautiful bay view and it is a shame that a hotel with so much potential is so neglected. Tv reception is terrible. Come on Royal Hotel!! Step up to Durban's standards!!!

              • Single
                7.8

                I loved the view

                The fact that the hotel does not cater for Halaal

              • Family with children
                8.2

                Fitness offer like squash and pool.

                Very nice hotell but undicreable bad service at the restaurant left hand side from the lobby.

              • Single
                5.8

                The room was quiet and the shower great (big showerheads)

                The Royal may have been the place to be a long time ago, but is now in desperate need of some renovation/restyling. There is no communication among personnel and the people at the reception were incompetent (first they made me wait for 8 minutes because they insisted on stapling my papers upon arrival and secondly, I had two seperate bookings and asked to stay in the same room, they said they woul take care of it, but half-way my stay my room (with my belongings inside) was blocked and I had to change rooms after all)

              • Single
                6.2

                room service very poor and limited.

              • Family with children
                6.6

                The warm ambiance of The Royal Grill where we had an enjoyable breakfast buffet. And the night view of the harbour was amazing.

                The air conditioner in the room was not working.

              • Single
                5.0

              How to reach hotel

              hotel The Royal Hotel - Durban Durban location
              Show big map »

              Hotel Address:

              267 Anton Lembede Street, Durban, South Africa, 4000

              Get directions
              City Center
              • Durban
                200 m
              Airports
              • Durban International (DUR)
                28.6km
              • Pietermaritzburg Oribi (PZB)
                65.0km
              Hotel information
              • Check-In:
                from  2 pm
              • Check-Out:
                until  10 am
              • Number of rooms:
                206

              Hotel Awards

              South AfricanHOTEL AWARDSRecommendedDurbanThe Royal Hotel

              According to guest reviews, the hotel has been rated as
              Best Design Hotels in South Africa

              Use Badge